Terms of use

1. Who we are

These terms apply to our citizenship test study apps for iOS and Android (“the apps”). The apps are provided by LILIKOI, ul. Witelona 21, 51-617 Wrocław, Poland (NIP 8981960458, REGON 021527521). Contact: citizen@yolomate.eu.

2. An independent study service

The apps are not official and are not affiliated with, endorsed by or operated by the Home Office, the UK Government, Immigration, Refugees and Citizenship Canada (IRCC), the Government of Canada or any test provider. We do not book tests or handle applications. Official questions are not published; our questions and summaries are written by us from publicly available facts. Always check current rules on the official government website. More: About and independence.

3. No promise of a result

Practice scores and readiness indicators help you study. They do not predict or decide the result of an official test.

4. Your account

You can sign in with an email code, a password, Google, Facebook or Apple. Keep your sign-in details secure; an account is for one person. Tell us at once if you think someone else has used your account.

5. Free access and ads

Free access includes a limited set of questions and lessons and shows ads. Paid access removes ads in that app.

6. Paid access

• Paid access is a one-time purchase of full access to one app’s exam for a fixed period (30, 90, 180 or 365 days). It does not renew automatically.
• The period starts when the purchase completes. If you buy again while access is active, the new period is added after the current one ends.
• Purchases are processed by Apple or Google under their terms. The price, including any tax the store collects, is shown in the store before you pay.
• Access is linked to your account. Use “Restore purchases” in the app after reinstalling or changing device.

Prices, what full access includes and how refunds work: Purchases and refunds.

7. Cancellations and refunds

Refunds for purchases made in the App Store are handled by Apple (reportaproblem.apple.com). For Google Play purchases, see Google Play refund policies, or contact us.

Where the law gives you a right to cancel a purchase of digital content, that right may end once supply begins with your express consent. Your statutory rights are not affected, including remedies if the content is faulty or not as described (for example under the UK Consumer Rights Act 2015). If we stop providing paid access before your period ends, we will refund the unused part.

8. Acceptable use

Do not copy, scrape, resell or publish our questions, explanations or lessons; do not interfere with the apps or their servers; do not use the apps unlawfully. We may suspend an account that seriously breaches these terms, after giving reasons where appropriate.

9. Content

The questions, explanations, lessons and design of the apps belong to us or our licensors. Links to third-party websites (for example Wikipedia or official sources) are provided for information; we are not responsible for their content. We correct errors when we find them; report a mistake through Support.

10. Changes to the apps and these terms

We update content and features over time. We may change these terms for legal, security or service reasons; we will show the new date above and notify you in the app of material changes. Changes do not reduce access you have already paid for.

11. Liability

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, fraud, or your statutory consumer rights. Otherwise we are not liable for losses that were not foreseeable, for test fees, travel or application costs, or for the result of an official test.

12. Law and disputes

These terms are governed by Polish law. If you are a consumer, you keep the protection of the mandatory laws of the country where you live and may bring a claim in its courts. Please contact us first so we can try to resolve the issue.

13. Additional terms for apps downloaded from the App Store

• These terms are between you and LILIKOI only, not Apple Inc. (“Apple”). LILIKOI, not Apple, is solely responsible for the app and its content.
• You may use the app on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. Apple’s Licensed Application End User License Agreement applies where these terms do not cover a point.
• LILIKOI alone is responsible for maintenance and support of the app. Apple has no obligation to provide maintenance or support.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app; any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are LILIKOI’s responsibility, as far as these terms do not exclude them.
• LILIKOI, not Apple, is responsible for addressing any claims relating to the app or your use of it, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
• If a third party claims that the app or your use of it infringes its intellectual property rights, LILIKOI, not Apple, is responsible for the investigation, defence, settlement and discharge of that claim.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• You must comply with applicable third-party terms when using the app.
• Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, Apple may enforce them against you as a third-party beneficiary.
• Questions, complaints or claims about the app: LILIKOI, ul. Witelona 21, 51-617 Wrocław, Poland, citizen@yolomate.eu.

14. Apps downloaded from Google Play

Your use of Google Play is also governed by the Google Play Terms of Service. Google is not responsible for the app or its content.