Support

Email citizen@yolomate.eu. We aim to reply within three business days.

Please include

• which app you use (Life in the UK test or Canadian citizenship test) and whether on iPhone or Android;
• the email address of your account;
• for a purchase problem, the order number from your App Store or Google Play receipt;
• for a question you think is wrong, the question text or a screenshot.

Never send passwords, sign-in codes or payment card details.

Common answers

I paid but still see the free version. Sign in with the same account, then open Account > Restore purchases.

Refunds. App Store refunds are handled by Apple at reportaproblem.apple.com. For Google Play, see Google Play refund policies or write to us. Details: Purchases and refunds.

Deleting your account. See Delete your account.